Legal Notice

At TRANAVERES, SL we take the privacy of our users very seriously and are committed to the safe and responsible treatment of personal data. This policy describes how we manage the data collected through the website www.travaneres.com, as well as the rights that users have in relation to their information.

Access and use of our website implies express acceptance of this privacy policy.

Responsible for the treatment

The entity responsible for the collection and processing of personal data is  L TRANAVERES, SL, with registered office at la Carretera de Vila, Edifici Obaga de Notari, baixo, Encamp, and with N.R.T. L720246U, registered in the Register of Companies of the Principality of Andorra with number 25171, date of incorporation of 8/01/25, folios 211-220, book 483.

Types of data we collect

When you browse our website, we may obtain personal data that you provide to us directly (such as through contact forms) or that is collected automatically through cookies and other similar technologies. We always respect the principles of data minimization and adequacy as established by the  Qualified Law 29/2021, on the Protection of Personal Data.

Use of cookies

This site uses its own and third-party cookies to improve navigation, analyze user activity and optimize the functionality of the website. You can obtain more information or configure them through our specific cookie notice.

Purpose of the treatment

We use your data for the purposes that we detail at the time of collection: for example, responding to inquiries, sending information about services, or managing specific requests. This processing will only be carried out with your explicit consent and always with the due legal basis.

Term of conservation

We will retain the data only for the time necessary to fulfill the purposes for which it was obtained. In certain cases, we will be required by law to retain it for a longer period. During this additional time, the data will remain blocked and only accessible to comply with legal obligations. Once this period has ended, it will be permanently deleted.

Communication of data to third parties

Your data They will not be shared with third parties without your permission, except when strictly necessary for the provision of a service and always under confidentiality agreements. They may also be communicated to public authorities if required by applicable regulations.

Possible recipients may be:

• Collaborating companies that act as data processors.
• Public administrations, if there is a legal obligation.
• Other entities, only when it is essential for the fulfillment of the informed purpose.

User rights

As a user, you have the right to:

• Access your personal data.
• Request rectification if they are incorrect.
• Request their deletion when they are no longer necessary.
• Limit its treatment in certain cases.
• Oppose your treatment.
• Receive them in electronic format (portability).

To exercise any of these rights, you can use the form provided on the website and attach a copy of your identity document to verify its authenticity. This data will only be used for this purpose and will be deleted once the management has been completed.

Claims

If you consider that we have not correctly respected your rights or you are not satisfied with our response, you can file a complaint with the  Andorran Data Protection Agency (APDA).

Withdrawal of consent

You may revoke the consent you have given us to process your data at any time. Such withdrawal does not affect the lawfulness of the processing carried out before its withdrawal. In the event of revocation, we will stop processing the corresponding data, except when there are legitimate or legal reasons to maintain them.

Security measures

We have implemented all necessary technical and organizational measures to protect personal data against any unauthorized access, accidental loss, manipulation or improper disclosure. All processing is carried out with the utmost respect for confidentiality.

Modifications to this policy

Aquesta política de privacitat pot ser modificada per adaptar-se a noves exigències legals o a canvis en la nostra activitat. Qualsevol canvi important serà comunicat a través del lloc web perquè puguis estar informat i, si cal, actualitzar el teu consentiment.